Introducing the OPERR® Dispatching Platform

OPERR is a leading provider of technological solutions to the transportation industry. Our partnerships with bases licensed by the TLC, and alliances with Non-Emergency Medical Transportation (NEMT) brokers makes OPERR one of the best technological solutions for NEMT on the market. Using state-of-the-art technologies and the latest automation techniques, we design OPERR to be an easy-to-use platform. Your base, drivers and customers can be up and running quickly with minimal training and downtime. The cloud-based platform does not require on-site hardware and can be accessed from anywhere in the world on most smart devices or desktop computers.

OPERR System Features & Functions

  • Instant Cash-Call Panel
  • NEMT Broker API Integration
  • Pre-scheduling for batched trips
  • Obtain trips from job pool
  • Drag & Drop trip assignment
  • Flight check
  • Real-time map for tracking drivers
  • Work zone customization
  • Shift schedule Calendar
  • Dispatcher Chat Function
  • Lost & Found Processing
  • Web-Based Portal w/ No Nardware
  • Management of Group Accounts
  • Supports Multiple Languages
  • Drivers' & Customers Favorites List
  • Drivers' & Customers Preferred List
  • Drivers' & Customers Block List
  • auto-updates phone numbers
  • Billing Reports
  • Insure Renewal Alerts
  • Payment management for drivers
  • Driver's Mobile Apps
  • Customer Mobile Apps
  • Transferring trips between drivers
  • Auto-deactivate non-complianT D/V
  • TLC report compliance
  • Daily alertS for base changes

Dispatching System Features

  • OPERR enables your business to quickly and easily view all drivers and trips to manage your fleet efficiently.

  • With OPERR, a dispatcher can quickly dispatch trips for “Cash-Call” business through the “Instant Booking” panel within seconds.

  • OPERR allows for unprecedented levels of customization. This ensures both drivers and customers have the best possible user experience.

  • OPERR can help your drivers avoid confusion and delays by providing the most updated flight arrival & departure information.

Reduce Your Operating Costs

Whether you have one or more dispatch bases, OPERR® can re-energize your operation. Our automation features help reduce overall operating costs for most transportation businesses (on average) by 50% all across the board (or in some cases even more). OPERR® transportation software applications provide a simple and groundbreaking new platform to unify existing taxicab, car service or other transportation providers together. The OPERR® system then enables them to offer their services to a broader market and compete against the already existing transportation network companies.

Pre-Scheduling Module

The patent-pending OPERR Pre-Scheduling module enables one dispatcher to easily process and assign thousands of trips to hundreds of drivers within minutes.

OPERR can also help reduce the workload on your operations by automatically pre-scheduling trip bookings and can help decrease the overall cost of having live on-site dispatchers and telephone operators.

OPERR Billing Module

Do you know how many trips you haven’t been paid for or have lost money due to underpayment by NEMT Brokers? OPERR’s Automated Billing module utilizes advanced technology to substantially reduce the loss from costly errors incurred during the billing process. The OPERR Billing module also reduces staff workload, and helps increase their accuracy by automatically compiling billing documents, records and trip history.

Legal Compliance

The OPERR Legal Compliance module provides legal compliance for bases to avoid penalties and fines for improper or illegal dispatch. OPERR sends out alerts with important updated information related to your base, including but not limited to:

  • Active or Inactive Drivers and Vehicles
  • Driver and/or Vehicle Base Changes
  • Changes to Drivers’ Licenses
  • Vehicle Registration and Insurance Expirations
  • Monthly TLC Reports

OPERR Mobile Apps for Drivers & Riders

The OPERR apps are user-friendly with features designed to increase driver efficiency, performance, customer retention and profitability. Driver and customer relationship management allows both parties to indicate their “Favorites List” for those who they would prefer driving or riding with. Your base and affiliated drivers will generate additional revenue when customers book trips through the OPERR app by splitting with OPERR a substantial portion of the fares from each of the completed trips.

Schedule a Product Demo

If you are here in order to learn more about the OPERR® Platform and how it can help your car service or taxi business increase it's efficiency, reduce costly mistakes and increase your revenue, then you should consider scheduling a product demo with one of our software specialists. See firsthand how the OPERR® Platform works and take a more in-depth look at it's features. We can visit your office or have a demo via video streaming. You may call the number below to get in touch with an intergration expert and see how OPERR® can help your business.

Call Us Toll-Free!

(800) 668-6906